This section of the documentation tries to address a number of common and less common issues you can come across while working with GenomeView.
If your problem is not addressed here, please:
In order to help you as quickly as possible, make sure to include the following information:
If you discover a bug or you have a feature request, please log a ticket on the bug tracker.
For data to get linked, the identifiers in the files have to match. Very likely if your data is not showing, the identifiers where not the same and they didn't get linked. To diagnose this problem, go to the Entry drop down list near the top of the screen, below the menus and click it. If there are multiple entries there, and you didn't know you loaded multiple, you have mismatching entries. You'll have to correct them in the files.