Supported platforms

This is a compatibility matrix of GenomeView with various OS/browser combinations. The Web Start version matrix only has the operating system as it is independent of the browser. The Applet version of GenomeView has many more combinations, not all of which work equally well.

The green means we have confirmed this combination to work. A red means we could not get it to work. Blanks in the table are combinations we haven't been able to test, your help is appreciated in filling the blanks.

GenomeView requires at least Java 1.6u10. This is a higher version than by default available on some platforms. In those cases you need to update Java first.

Webstart version

Only major names are included as we have not yet received reports of any recent unsupported versions or minor versions. If you come across any, please let us know.

Operating System Status
Windows
Linux
OS X


Applet version

We no longer have the resources to support the Applet version. Too many browsers and too many platforms broke various things that made this intractable to keep track of.. The information below is kept for information purposes only.

There is a table per operating system as there are typically many flavors of each OS. If a version is missing, feel free to contact us and we'll add it. We try only to include major versions, but if some minor versions behave differently they will be included. For example Firefox 3.6.14 broke applet support completely.

Windows

Windows XP Windows Vista Windows 7
Firefox 3.6.15+
Firefox 4
Firefox 5
Firefox 6
Firefox 7
Firefox 8
Chrome 12
Chrome 13
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Safari 5.0
Safari 5.1
Opera 11

Linux

Ubuntu 10.04
Lucid Lynx
Ubuntu 11.04
Natty Narwhal
Firefox 3.6.15+
Firefox 4
Firefox 5
Chrome 12
Chrome 13
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Safari 5
Opera 11

Mac OS X

OS X 10.5.8
Leopard
OS X 10.6.8
Snow Leopard
OS X 10.7
Lion
Firefox 3.6.15+
Firefox 4 *
Firefox 5 *
Chrome 12 *
Chrome 13 *
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Safari 5.0
Safari 5.1 *
Opera 11

*On Mac OS X, some browsers need a work-around to get the applet visible:

  1. Wait for GenomeView to load, even if it is blank
  2. Press CMD+Shift, en keep it pressed
  3. At the top of the applet there appears a bar
  4. Click the bar (you can now release CMD+Shift) and drag it outside the browser


Your assistance needed!

We need help to fill in the blanks.

To test the applet please go to http://genomeview.org/start/applet.html. If it starts GenomeView, you can load data from one of the demo instances and it shows the data. The GenomeView applet works on that OS/browser combination.

Send your experiences to support@genomeview.org and they will be included in the table.

Make sure you provide detailed version information for both the browser you tested and your operating system as well as your exact Java version.

If your experiences do not match with the table, let us know and we'll investigate further.

For Mac OS X testers: if the regular test fails, please test the following work-around and report those results as well:
Press CMD+Shift and the top bar of the applet appears in the browser. Drag the applet out of the browser. It should now paint correctly.

List of testers

Your name will appear here if you contribute to the compatibility matrix
Peter Sisk
Jon Goldberg
Ken Heyndrickx
Bram Verhelst
Michiel Van Bel